Blooming Direct Customer Reviews via Feefo

What our customers think...
FeeFo
95 review entries over the past 30 days
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Hardy Gerbera 'Garvinea' Sweet collection
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Overall dissapointed with the plants I received. I wasnt expecting big plants but was expecting healthy ones. It is sad for a keen gardener to see plants grown like this.
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Of the six plants i received, three were in poor condition, two were very poor ane definitely wont survive. So far, ive only planted 3 out as a trial, the others have been repotted and are being given serious tlc.
YouGarden Comments
I'm sorry to hear this - if your plants fail to progress please don't hesitate to forward details to CS@yougarden.com so we can address this for you.

Chris
Customer Service Executive
Review Submitted: 21/06/2018 - 09:18:55
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Phoenix canariensis - Canary Island Date Palms
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Excellent service excellent packaging what more can I say EXCELLENT thanks
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First class thanks
Review Submitted: 21/06/2018 - 08:48:07
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Lilac Syringa 'Josee' Standard
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THE DELIVERY WAS QUICKER THAN I HAD THOUGHT
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THE PLANTS ARE IN GOOD HEALTH AND ALREADY LOOKING GOOD IN THE GARDEN. WOULD CERTAINLY ORDER FROM THEM AGAIN
Review Submitted: 20/06/2018 - 09:32:37
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Pair of Standard Bay Trees
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Bay Trees arrived quickly and safely. Very happy
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Bay Trees arrived quickly and safely. Very happy
Review Submitted: 20/06/2018 - 05:27:31
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Lilac Syringa 'Josee' Standard
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I wasn’t aware that the plants were going to arrive when they did, a text would have been useful.
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Very impressed by care of packing
Review Submitted: 20/06/2018 - 08:16:07
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Pink Oleander Standard 80-100cm
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One tree I ordered was left in our shed which we had no idea was there as no note put through the door, other wise delivery has been good, my latest order been nearly two weeks and not yet arrived. Was impressed with the enclosed catalogue which came with order.
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None of my orders have bloomed, potted as per instructions. All buds present have withered, I'm hoping once they are more established things will change.
Review Submitted: 20/06/2018 - 12:00:18
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Dahlia Diablo Mixed 20 pack
Great healthy plants at a good price and fast deleviry
Review Submitted: 20/06/2018 - 08:01:09
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Patio Clematis Boulevard 'Rebecca' 2L trellis
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Will be using Blooming Direct in the future.
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Arrived in full bloom. What a lovely surprise.
Review Submitted: 19/06/2018 - 20:30:30
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Mediterranean Flowering Oleander Collection
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Good price and excellent service. On time delivery.��
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Beautiful plants full of flowers.
Review Submitted: 19/06/2018 - 08:10:40
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Pair of Standard Bay Trees
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Delivery was not as fast as expected but the trees arrived in very good condition
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Nice bay trees
Review Submitted: 19/06/2018 - 11:53:18
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Patio Clematis Boulevard 'Rebecca' 2L trellis
Bought rebbeca clematis which rotted off blooming direct replaced it for me but the plant is in poor condition as this plant cost 19 .95 I am very dissatisfied won't be order I g again
YouGarden Comments
Thank you for contacting us - please can you forward photos to CS@yougarden.com and we'll be happy to look into this for you.

Chris
Customer Service Executive
Review Submitted: 19/06/2018 - 14:08:14
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Lilac Syringa 'Josee' Standard
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unhappy, even if given a voucher number!. I have writtten poor when I really wanted to write FAIR, your system does not give good choice ,
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Unhappy.Tree arrived with torn bark and I was told it would make no problems, I beg to disagree, but time will tell and If it does not settle in and bloom ( it has done so once by the state of the little florets nd its suposed to later in the year too) then even though I reserved the right to return it and they told me I could anytime but try! ("it should be alright") now I have a damaged tree and if I snd it back it what wil cost me to send the pair, I would have liked to have two to stand on my patio, not one!
YouGarden Comments
Thank you for your feedback.

You most certainly have the right to return the order - if the tree fails we would of course replace it free of charge, but if you'd prefer to return the order now you may do so at your own cost.

Please keep us updated on the tree's progress.

Chris
Customer Service Executive
Review Submitted: 18/06/2018 - 14:52:30
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Pink Oleander Standard 80-100cm
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On receiving incorrect plants customer service is absolutely awful - still not resolved 2 weeks later
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Incorrect colour sent, flowers dying
YouGarden Comments
Thank you for your feedback.

On checking your order I can confirm that the correct items were sent - please accept my apologies for the delay in replying to your email though. Flowers will die back periodically but the trees themselves appear to be perfectly healthy.

Chris
Customer Service Executive
Review Submitted: 18/06/2018 - 11:11:00
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Large 'Eureka' Lemon Tree
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Easy to use website, felt confident to purchase from them.
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Tree arrived in perfect condition with good care instructions.
Review Submitted: 18/06/2018 - 07:04:09
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Hardy Japanese Banana 'Musa basjoo'
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Could be better in delivery time otherwise excellent
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Good well packed
Review Submitted: 18/06/2018 - 09:26:31
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Patio Clematis Boulevard 'Rebecca' 2L trellis
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Arrived promptly and well packed
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Looks good and healthy but not flowered yet
Review Submitted: 16/06/2018 - 13:30:47
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Patio Clematis Boulevard 'Rebecca' 2L trellis
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Good service, arrived when stated.
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Pleased with plant, could of done with a bit more careful packaging though.
Review Submitted: 15/06/2018 - 22:36:14
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'Marvel of Peru' - Mirabilis jalapa
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Good
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Good
Review Submitted: 15/06/2018 - 08:37:20
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Pair Patio Standard Roses - White
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Great customer service had ages issues but easily resolved.
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In bad condition emailed but had no reply. Will give them a few weeks and complain again.
Review Submitted: 15/06/2018 - 12:35:21
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Pink Oleander Standard 80-100cm
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Very pleased
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Very pleased
Review Submitted: 15/06/2018 - 06:24:54
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Pink Oleander Standard 80-100cm
Good delivery service . Plants were delivered in excellent condition as described
Review Submitted: 15/06/2018 - 16:54:38
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Hardy Fan Palm Trachycarpus fortunei
Hi this is the first time I have ordered from this company, all OK no problems and would use them again.
Review Submitted: 14/06/2018 - 06:27:32
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Patio Clematis Boulevard 'Rebecca' 2L trellis
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Plants well packed, took a little while to come.
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Rather small, expected it to bea bit bigger. Will see how it grows, no sign yet.
Review Submitted: 14/06/2018 - 07:13:29
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'Stella' Cherry Tree
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Items were packaged with outmost care. They love plants.
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Planted it the same day it arrived. Growing well. Only time will tell about the quality of the fruits.
Review Submitted: 14/06/2018 - 06:30:35
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Pair of Standard Bay Trees
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Product was delivered when promised and notification given by email.
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Product in good condition when they arrived
Review Submitted: 13/06/2018 - 09:32:34
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New! Cherry Bush 'Porthos'
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First class
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Very healthy plant, well packed and arrived sooner than expected.
Review Submitted: 13/06/2018 - 03:10:42
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Aquilegia 'Mrs Scott Elliotts Mix'
All arrived very efficiently and quickly. Thank you will order again
Review Submitted: 13/06/2018 - 13:26:38
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Chrysanthemum 'Garden Spray' Collection
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good quick service
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well protected plants
Review Submitted: 12/06/2018 - 10:57:03
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Complete Hardy Fuchsia Collection
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Very easy process quality on the whole very good
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Very good healthy plants
Review Submitted: 12/06/2018 - 10:07:20
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Lilac Syringa 'Josee' Standard
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Answered my query promptly and to my satisfaction
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Arrived in very good condition, had it over a week & still looking good !
Review Submitted: 12/06/2018 - 06:34:31
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Premium White Oleander Standard 80-100cm
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Very pleased with prompt delivery will definitely purchase again.
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Beautiful specimen seems to have settled in very well despite unusual heat levels.
Review Submitted: 11/06/2018 - 06:44:26
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Patio Clematis Boulevard 'Rebecca' 2L trellis
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Please see below
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Thank you for arranging a replacement when the first plant was damaged
Review Submitted: 11/06/2018 - 21:27:56
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Patio Clematis Boulevard 'Rebecca' 2L trellis
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Service was fine.
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Good plant. Have planted it up as per instructions and it is growing happily.
Review Submitted: 10/06/2018 - 20:13:13
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Patio Clematis Boulevard 'Rebecca' 2L trellis
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his company





will use this company again
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very good plant
Review Submitted: 10/06/2018 - 20:38:35
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Lilac Syringa 'Josee' Standard
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Very good customer service
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They look very healthy and strong.
Review Submitted: 10/06/2018 - 06:42:07
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Lilac Syringa 'Josee' Standard
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delivered promptly and packaged well.
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received in excellent condition
Review Submitted: 10/06/2018 - 13:24:48
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Pink Oleander Standard 80-100cm
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Easy ordering . Took a little longer to arrive than expected . Health plants
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Nice healthy plants . A pair similar size and shap
Review Submitted: 10/06/2018 - 06:26:03
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Patio Clematis Boulevard 'Rebecca' 2L trellis
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Took 3 attempts to send correct alive plant!!
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Seems to be ok will know if it’s the correct plant when flowers open
Review Submitted: 09/06/2018 - 11:05:26
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Chrysanthemum 'Garden Spray' Collection
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Had a problem with the courier but blooming direct put it right.ó
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Nice plants
Review Submitted: 09/06/2018 - 20:25:26
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Lilac Syringa 'Josee' Standard
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Very satisfied with the service
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I bought this for my daughters garden & she liked it so much she has bought one herself for her friend from you.
Review Submitted: 08/06/2018 - 16:41:53
95 review entries over the past 30 days
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