Blooming Direct Customer Reviews via Feefo

What our customers think...
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104 review entries over the past 30 days
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Raymond Evison Premium Double Clematis Collection
excellent, communication could not have been better will certainly buy from them again, plants intip top condition
Review Submitted: 25/04/2019 - 11:26:12
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Raymond Evison Premium Double Clematis Collection
Two were great but one had a lot of brown leaves on it hopefully it will grow
Review Submitted: 25/04/2019 - 15:01:19
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New! Cherry Bush 'Porthos'
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I ordered the Cherry Porthos Dwarf Tree which arrived earlier than stated and came well packaged and in a healthy condition. I am now looking forward to see this bear fruit in time.
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This arrived in a very healthy condition and I am hoping this will bear fruit in time.
Review Submitted: 25/04/2019 - 17:01:05
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Wisteria 'Amethyst Falls'
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Superb product , very good price , almost instantaneous despatch and very quick delivery.
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Great plant and very good price
Review Submitted: 25/04/2019 - 18:25:27
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Busy Lizzie 'Imara'
The delivery of the plants was quick but about one third of the new plants had become damaged in transit and had to be discarded.
Review Submitted: 24/04/2019 - 10:48:42
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Magnolia 'Yellow Bird' Half Standard
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Service was very good - delivered early plus a misunderstanding/ problem satisfactorily resolved immediately - impressed
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To be honest I was expecting the plant to be a bit further developed than it was - the picture in the offer was certainly not what was received. Nothing wrong with the plant itself and maybe a misunderstanding on my part as to what to expect.
Review Submitted: 24/04/2019 - 14:28:45
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Buddleia 'Flower Power'
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Excellent service
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Excellent plants when they arrived
Review Submitted: 24/04/2019 - 17:40:32
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Pair of Italian Cypress Trees Cupressus sempervirens
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Delivered within the time frame advertised, was well packed.
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Slightly disappointing, very thin and spindly. Top of one tree was snapped off, thus the pair do not match now.
Review Submitted: 23/04/2019 - 11:33:02
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Apple 'Red Love'
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Top class products with excellent customer service
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Arrived on time in top class condition
Review Submitted: 23/04/2019 - 16:14:02
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Doff Tomato Feed Concentrate
Loving watching my grapes grow before my eyes ~ must be the special blend of compost I bought with it!!! Hugely appreciating the fantastic products & excellent service
Review Submitted: 23/04/2019 - 16:25:22
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Busy Lizzie 'Imara'
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I thought I had ordered the Gardeners World offer but obviously ended up with a similarly priced but less advantageous offer. (Probably my fault for not reading it properly). The plant tray did not fit the box properly and had nothing to prevent the plants falling out of the tray so as a result half of them fell out onto the others with resulting damage to the plugs. I hope I have managed to rescue them!
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Not impressed with the packaging as the plants fell out of their tray
Review Submitted: 23/04/2019 - 19:10:17
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Scented Stocks 'Hot Cakes' Mix
Excellent customer service. Very pleased with replacement batch of healthy Stocks Hot Cakes. Looking forward to seeing them in my border! Thank you ??
Review Submitted: 23/04/2019 - 19:53:06
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New! Cherry Bush 'Porthos'
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Easy ordering and prompt delivery
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Lovely healthy plant delivered in excellent condition
Review Submitted: 20/04/2019 - 11:00:03
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Pair of Italian Cypress trees 80 -100cm tall
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Very good, delivery perhaps a little on the slow side, but apart from that, all good
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Very good healthy plants, slightly smaller than I had anticipated
Review Submitted: 19/04/2019 - 12:56:58
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Vitax Clematis Feed 900g
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Only a small fraction of order sent. They had to reorder everything bar 2 items sent, had to chase them to sort issue. Not sure why it happend. The way the plants were sent ment that half the plants had no soil in the pots as they were packed in a box were 50% were upside down all the way here, wrong box for packing no other way they would fit in this long thin box. No notice when items will arrive unlike others I have used. Items just left by my front door as I was out yet any of the houses around me would have taken them in for me if asked. Not a good fort order will now go back to the other well kown on line plant company as there comes are batter and packing is so much better. Not good.
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As previous comments not good
Review Submitted: 19/04/2019 - 13:14:18
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Vitax Clematis Feed 900g
Lovely plants. Well packaged
Review Submitted: 19/04/2019 - 14:27:31
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Large 'Eureka' Lemon Tree
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Really pleased with my Lemon tree and it arrived in good time and was packed well. Hopefully I will get a crop of Lemons. The only thing that would be helpful is a few words of guidance as its not the easiest of trees to grow.
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It arrived in good condition-would have liked to have a few guidelines for caring & feeding the plant. Hopefully will get some lemons.
Review Submitted: 19/04/2019 - 14:37:41
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Sempervivum Collection x 12
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Kept me informed of goods arriving and they were in good condition
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Looking good and ready to plant
Review Submitted: 19/04/2019 - 18:19:30
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Set of 4 x 12' Rattan Hanging Baskets
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Great first class service. I had a problem with a promo code but I called them and they added it straight away with no questions so I could get a discount. The items were packaged well and arrived in good time. I could track my order through the website to see what stage it was at.
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Great value and good quality item.
Review Submitted: 18/04/2019 - 15:06:34
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Blooming Fast Fish Blood & Bone 1.5Kg tub
Plants arrived in good time, well packed and in good condition.
Review Submitted: 18/04/2019 - 15:54:12
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Magnolia 'Yellow Bird' Half Standard
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This still showing no sign of life. I think it is dead. I potted it up immediately on arrival. I am watering it regularly. Very disappointed.
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This is still showing no sign of life. I potted immediately on arrival and have continued to water it. I think it is dead.
Review Submitted: 17/04/2019 - 09:00:21
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Fragrant Climbing Plant Collection
Arrived on time as ordered and plants all in god order.
Review Submitted: 17/04/2019 - 09:49:29
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Buddleia 'Petite' Collection
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Packaging very strong and well done plants had been watered well before packaging, arrived in good state.
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Well protected packaging. Pots were still moist.
Review Submitted: 17/04/2019 - 14:31:03
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Hydrangea 'Runaway Bride'
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Quick delivery and healthy plants
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Quick delivery was kept informed of order
Review Submitted: 16/04/2019 - 07:25:18
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Hydrangea 'Runaway Bride'
They did what they were asked to do.
Review Submitted: 16/04/2019 - 11:16:52
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Magnolia 'Yellow Bird' Half Standard
Good price. Polite staff on ordering. Delivered within states time scale. Product as described
Review Submitted: 16/04/2019 - 11:19:16
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Flowering Cherry 'Amanogawa'
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I bought a tree and was unsure of the size and packaging of it as its the first time I'd bought a shrub online. Fantastic healthy tree and well packaged and great communication. Tree is planted and thriving already. Will definitely use again
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Extremely healthy and well packaged
Review Submitted: 16/04/2019 - 11:38:38
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Peach 'Crimson Bonfire'
Misleading information on website, browsing with mobile and no mention that item not available for delivery.

Email confirmation provided incorrect date available, when querying advised will be a further month before delivery on top of the month and a half delay in the confirmation email not mentioned on the mobile website.
Review Submitted: 16/04/2019 - 13:00:44
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Old English Shrub Roses Bundle
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ordering was very easy and assistant was very helpful Roses arrived Within the time given well wrapped and in very good condition and the price was good vALUE
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Roses arrive look good too early to say more hopeful of lovely flowers
Review Submitted: 16/04/2019 - 13:16:41
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Magnolia 'Yellow Bird' Half Standard
Products arrived beautifully packed,on opening I was impressed with the size and
Quality of the plants.The advice for planting was very good.
Review Submitted: 16/04/2019 - 13:35:42
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New! Cherry Bush 'Porthos'
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Not very impressed with Cherry Tree, 2 dead stems, customer services aren?t very helpful with this matter.
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Not a very healthy plant 2 dead stems
Review Submitted: 16/04/2019 - 19:21:26
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New! Cherry Bush 'Porthos'
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Yes the bush arrived on time when they said it would. It was also in good condition, unlike some that come through the post.
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It looks good but I haven't had this before so we will see how it turns out. That. Is the fun of gardening!
Review Submitted: 16/04/2019 - 22:52:03
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Vitax Hydrangea Feed 1kg
Quick delivery, great prices, now just have to wait a couple of moths to see the flowers in full bloom.
Review Submitted: 15/04/2019 - 10:12:08
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Pink Oleander Standard 80-100cm
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I thought their service and quality was excellent and their prices brilliant.
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Absolutely brilliant quality
Review Submitted: 15/04/2019 - 11:32:38
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Pink Oleander Standard 80-100cm
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Helpful even when the discount was not included.
Would use again ..soon
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Looked fresh and healthy.
Review Submitted: 15/04/2019 - 14:15:01
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Magnolia 'Yellow Bird' Half Standard
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Update to my previous low rating where blooming direct delivered 1 magnolia and not the second that was supposed to be free. They now sent me a second one without any comment, which is a shame - after all the back and forth they could have said something like customer satisfaction is important to them, they wanted to make sure I was happy or that maybe it wasn?t just my fault that I had only received 1 in the first place...
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Bare rooted magnolia, quality looks fine.
Review Submitted: 15/04/2019 - 15:27:42
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New! Cherry Bush 'Porthos'
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The first delivery was damaged and after contacting Blooming Direct they immediately replaced the cherry bush. Very good customer service. The second cherry bush arrived in tact and has now been planted in the garden.
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Looking forward to cherries in the summer
Review Submitted: 15/04/2019 - 19:36:49
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Pair of Standard Bay Trees
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A good product, but slow delivery. When they did turn up (a few days later than expected) the bay trees were in good condition and overall healthy looking. Overall a good product.
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The bay trees appear to be in excellent health and were a great gift for my mum.
Review Submitted: 14/04/2019 - 13:40:33
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Mediterranean Flowering Oleander Collection
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Swift delivery. Polite delivery person.
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One plant is not a very good shape but hopefully it will grow to a good shape.
Review Submitted: 14/04/2019 - 14:23:38
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Mediterranean Flowering Oleander Collection
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Great plants, good packaging, great delivery, great instructions. Will definitely use this company again.
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Lovely plants in bud all healthy.
Review Submitted: 14/04/2019 - 15:18:17
104 review entries over the past 30 days
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DOUBLE GUARANTEE TO YOU: more
1. If you're not totally happy with your order, return it within 30 days and we'll replace or refund in full!
2. Should any hardy plant fail to thrive thereafter, we'll replace free of charge - you just pay the P&P
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