Blooming Direct Customer Reviews via Feefo

What our customers think...
FeeFo
43 review entries over the past 30 days
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Duo Fruit Tree - Apple Bramley & Braeburn
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Tree is pkanted
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Came well packed
Review Submitted: 19/02/2018 - 09:07:27
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Complete Patio Potato Growing Kit
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First time buying from Blooming Direct. Easy ordering and speedy delivery.
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Very good value for money. Potatoes look healthy. Looking forward to harvesting them.
Review Submitted: 15/02/2018 - 12:12:37
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Duo Fruit Tree - Pear Conference & Concorde
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Delivery and packaging excellent and customer service call was speedy and helpful.
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Planted other week so too early to say.
Review Submitted: 15/02/2018 - 12:21:25
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Duo Fruit tree - Cherry Stella & Morello
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The trees arrived quickly, in good condition and well packed. I know they came from You Garden, but Blooming Marvellous delivered them well.
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The tree looks healthy, it has a good root system, but I'll know better how it's doing once Spring arrives.
Review Submitted: 15/02/2018 - 19:27:07
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Complete Patio Potato Growing Kit
Nice friendly people great website good products at a good price
Review Submitted: 14/02/2018 - 18:53:00
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Duo Fruit Tree - Apple Bramley & Braeburn
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Only rated down because of the courier you use. Aberdeen is only about 40 miles further as the crow flies than say Penzance. The latter has no surcharge, Aberdeen has- it is the first experience we have had of a surcharge, so other carriers manage. This is the third city in Scotland.
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They look fine - time will tell.
Review Submitted: 14/02/2018 - 10:28:00
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Passion Flower Collection
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Always excellent and I've been very happy with the plants I've had from you in the past
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Too soon to say as small and need chance to develop.
Review Submitted: 14/02/2018 - 08:42:29
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Flowering Cherry 'Kiku Shidare Zakura'
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Slow to respond to my complaint but got things fixed in the end
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Much better example
Review Submitted: 12/02/2018 - 06:47:30
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Complete Patio Potato Growing Kit
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Good site good dilivery
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Excellent pots and good potatoes
Review Submitted: 12/02/2018 - 06:31:15
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Duo Fruit tree - Cherry Stella & Morello
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Trees arrived promptly, only boggle ie they were left in full view on the doorstep! Not very secure! Luckily my neighbour has s key and brought them in.
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Look good, waiting for spring to see them in their full glory!
Review Submitted: 12/02/2018 - 07:51:01
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Philadelphue - Mock Orange - 'Virginal'
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Speedy delivery.
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Good size, healthy plants
Review Submitted: 11/02/2018 - 13:45:22
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Duo Fruit tree - Cherry Stella & Morello
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The plants arrived on the date specified, excellently wrapped.They were placed on my porch safely. I am impressed and pleased with this service.
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Though both of the trees arrived and were planted in large pots,I can't rate them until the spring when leaves have formed, as at the moment they just look like dried, sleeping trees
...Sorry
Review Submitted: 11/02/2018 - 19:43:19
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Duo Fruit Tree - Apple Bramley & Braeburn
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all worked well
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Look okay and well packaged. Still need to see how they grow however.
Review Submitted: 08/02/2018 - 14:32:13
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Belgian Giant Begonias - 10 Upright and 10 Trailers
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Ordering was quick and easy. Postage wasn't bad - just like most places now
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They were well packed and look healthy but, being bulbs, will have to see how they turn out
Review Submitted: 08/02/2018 - 09:41:53
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Complete Patio Potato Growing Kit
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Very impressed at how long it took for the order to come through
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Very pleased with the quality of the product
Review Submitted: 08/02/2018 - 18:53:58
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Duo Fruit tree - Cherry Stella & Morello
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Prompt delivery
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Tree well packaged and in good condition
Review Submitted: 07/02/2018 - 10:00:54
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Duo Fruit Tree - Pear Conference & Concorde
Trees arrived very quickly after placing order
Review Submitted: 05/02/2018 - 09:24:26
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Duo Fruit tree - Cherry Stella & Morello
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Items delivered within a week
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Good quality trees
Review Submitted: 05/02/2018 - 13:27:03
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Duo Fruit tree - Cherry Stella & Morello
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Excellent service and follow up
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Excellent condition
Review Submitted: 05/02/2018 - 17:59:58
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Duo Fruit Tree - Pear Conference & Concorde
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ok
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ok
Review Submitted: 05/02/2018 - 13:36:46
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Duo Fruit Tree - Pear Conference & Concorde
Delivered within expected timescale, box open at bottom end, so delivered upside down, but no apparent damage.
Review Submitted: 05/02/2018 - 13:27:49
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Duo Fruit tree - Cherry Stella & Morello
quick delivery, trees and kit all appear good, excellent value
Review Submitted: 02/02/2018 - 20:07:13
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Duo Fruit Tree - Pear Conference & Concorde
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Good value, and quality of trees good. Packaging very poor, had not put double strength ends so the trees had come out and had been repackaged by Yodel.
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Planted, yet to see quality of fruit.
Review Submitted: 01/02/2018 - 09:27:40
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Duo Fruit tree - Cherry Stella & Morello
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Trees arrived on the expected date and well packaged.
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Very pleased with trees, Have not seen fruit trees grafted to give two
trees on one plant before.
Review Submitted: 31/01/2018 - 09:22:19
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Duo Fruit Tree - Pear Conference & Concorde
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When the first delivery was held up at the couriers, they immediately despatched replacement trees
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The trees arrived in good condition but obviously I don't know yet how they will perform
Review Submitted: 31/01/2018 - 09:48:02
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Patio Apricot 'Aprigold'
Only received two of three items ordered and not mentioned at all in the delivery. Refused to repay pro rata for missing item. Cosequently cost per item 30 per cent more. Would not have bought if that had been the case. I primarily wanted the missing item.( a patio cherry tree)
YouGarden Comments
We're really sorry about this however we did explain how the postage works very clearly! We have also sent a £5 gift card to you as a goodwill gesture.

Katy Rogers
Customer Service Assistant
Review Submitted: 30/01/2018 - 09:48:06
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Sibley's Patio Gage Reine-Claude Fruit Tree in a 4.L Pot
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They respond to emails when I queried about delivery date for my order.
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Good sturdy healthy plant
Review Submitted: 30/01/2018 - 08:36:25
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Patio Nectarine Garden Beauty
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great comms
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quality plant
Review Submitted: 30/01/2018 - 14:19:25
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Plum 'The Czar'
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Arrived in good time, well packaged
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Appears to be a healthy plant, not replanted yet.
Review Submitted: 30/01/2018 - 09:42:06
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Sambucus nigra 'Black Lace'
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Good service but let down by the delivery company
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Arrived with the plant intact but the pot was broken during transit
YouGarden Comments
Firstly, thank you very much for your recent order with us. I am very sorry to hear that your order arrived damaged. This is not what we expect and I shall be contacting the relevant team to ensure this does not continue to happen. I shall ensure we get a replacement order sent out to you as soon as possible.

Please let me know if there is anything I can do for you, any questions or queries please do not hesitate to get in touch.

Katy Rogers
Customer Service Assistant
Review Submitted: 30/01/2018 - 22:33:32
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Duo Fruit tree - Cherry Stella & Morello
Good prompt delivery of
Product. Bit disappointed that it was solo since thought it was part of buy one get one free through Gardeners World promotion advertised.
Review Submitted: 30/01/2018 - 11:52:12
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Duo Fruit Tree - Pear Conference & Concorde
Trees delivered on time and well packaged. All trees were good quality and in good condition.
Review Submitted: 29/01/2018 - 20:45:56
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Duo Fruit Tree - Pear Conference & Concorde
Easy to order, arrived quickly
Review Submitted: 29/01/2018 - 18:15:48
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Premium Professional Compost
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I have not received my products. Got an email to say they would be delivered yesterday. Nothing came.
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Got this product. Haven't used it yet.
YouGarden Comments
oh no! We're really sorry about this. Perhaps there is an error with the delivery address that we have. I'm going to contact you now just to double check this. Once we confirm that, i'll raise a replacement order for you.

Katy Rogers
Customer Service Assistant
Review Submitted: 29/01/2018 - 09:32:17
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Duo Fruit Tree - Pear Conference & Concorde
Arrived very quickly after ordering. Best service from any company so far.
Review Submitted: 28/01/2018 - 12:35:15
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Duo Fruit tree - Cherry Stella & Morello
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changed my order very quickly
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at the moment all looking good
Review Submitted: 25/01/2018 - 08:12:38
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Duo Fruit tree - Cherry Stella & Morello
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Arrived quickly, trees look good. Planted asap. Looking forward to some tasty fruit
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Too soon to say
Review Submitted: 24/01/2018 - 00:16:09
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Duo Fruit Tree - Pear Conference & Concorde
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Items received within 5 days and very well packed
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Excellent quality trees
Review Submitted: 24/01/2018 - 08:50:37
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Duo Fruit Tree - Pear Conference & Concorde
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The first batch of trees didn't leave the delivery company depot (Yodel) and when I contacted blooming direct they immediately sent replacements, which arrived the following day.
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but they appear to be in good condition.
Review Submitted: 23/01/2018 - 16:25:44
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Duo Fruit Tree - Pear Conference & Concorde
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everything was easy and staightforward
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arrive well wrapped and looked healthy. time will tell if it is a success
Review Submitted: 23/01/2018 - 17:07:50
43 review entries over the past 30 days
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